Job opportunity for work from home call center for customer support professionals.

Job Description:

• Answer incoming customer inquiries Collaborate with key stakeholders and teams to stay updated on new products, services, and policies Record and modify customer information within the database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company’s customer service policies.
• As a Call Center Company, we have multiple clients who are best in their respective industries in North America. Our Clients are Reliance Home Comfort, The Home Depot, Agero Roadside Assistance, Comcast, TurboTax, QuickBooks, Interval International, MSC Cruises.

The details and conditions are:

1. . Should be legally eligible to work in Canada and has to be present in Canada
2. Should be fluent in English.
3. Should work for a minimum of 15 hours a week.
4. Have to attend online classroom training for approx. a month (4 hours each day Monday to Friday). You don’t get paid in Training.
5. $14-$20 per hour when you start taking the inbound customer support calls.
6. You can choose your own working hours, example: 2 hours in morning, 2 hours in afternoon or 4 hours in evening.
7. We charge $30.00 per pay check and deposit rest in your account. You will be paid in 2 pay checks a month. At the end of the year we will send T4A slip for you to file your taxes. Therefore you will not work with us as an employee but will be on Contract. As a independent contractor you can claim the expenses from the taxes.
8. Recently they have removed the course fees. However you will be still required to pay your background check fees. That is only if you get selected which will be $34.00 and if you miss any class then as penalty you will be required to pay $20.00 and you might get terminated.